Who we are

Outplat Security Pty Ltd (ABN 72 659 725 309) is a Perth-based compliance practice. We chose to operate under the Australian Privacy Principles voluntarily — because a compliance practice should hold itself to the same standard it advises its clients to meet.

What we collect

Only what we need to do our job:

• Your name, email, and phone number — to communicate with you
• Your organisation name and industry — to scope and deliver our services
• Documents and files you share with us — to deliver your compliance engagement
• Basic website analytics — to understand how our site is used (no individual tracking)

We don't collect anything we don't need. We don't buy data about you from anyone.

What we do with it

We use your information to:

• Respond to your enquiries
• Deliver your compliance engagement
• Send invoices and manage your account
• Improve our services

That's it. We don't use your information for advertising. We don't profile you. We don't make automated decisions about you.

Who we share it with

Nobody. We do not share client information with any third party.

The only narrow exceptions:

• Our own service providers — the tools we use to operate (cloud storage, email, accounting software). They work under our instruction and are prohibited from using your data for anything else.
• If the law requires it — if a court or regulator compels us to disclose something, we will comply and tell you if we're allowed to.
• If you ask us to — for example, sharing documents with your auditor at your direction.

We never sell your information. We never share one client's information with another.

How we protect it

We store your information on encrypted, secure cloud infrastructure. Access is limited to Outplat personnel and associates working on your engagement. We apply the same security controls we recommend to our clients.

We keep your information for as long as we need to deliver your services and meet our legal obligations — typically seven years after an engagement ends — then we delete it securely.

Your rights

You can ask us at any time to:

• Show you what information we hold about you
• Correct anything that's inaccurate
• Delete your information
• Stop sending you any marketing emails

Email us at privacy@outplat.com.au and we'll respond within 30 days.

If you're not satisfied with how we handle a concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.

Changes to this policy

If we update this policy, we'll change the date at the top. If the change is significant, we'll let active clients know directly.